Payment options

Help with Ordering Medicines

Welcome to our Help Desk! You can use this if you have any concern on order status, shipment, payment or etc.

Here are some frequently asked questions to guide you.

Need Help?

How can i pay for my order?

Payment options for your order include Bancontact, iDEAL, Apple Pay, Google Pay, Credit Card, and Crypto. For more information please visit our payment page.

Is the product in stock?

The product page shows the availability of the product. Should it be unavailable, you can get in touch with our support staff or sign up for restock alerts.

How do I know my order has been shipped?

A confirmation email containing a tracking number will be sent to you as soon as your product ships.

Can I cancel an order?

Once and Order is placed it cannot be cancelled.

Questions about order and payments

How can I place an order?

Placing an order is easy! Search our website for products you want.Just add them to your cart and check out.Fill in your shipping information and pay.You will get an order confirmation by email.

How can I track my order?

You can track your order by:
By going to our Track Your Order page. After that, you need to Enter your Order Number in the tracking box.
Clicking Track My Order to receive real-time updates.

Which countries do you ship to?

We ship right now to: Netherlands , Belgium , France , Germany and many more.Contact support on Whatsapp if your country is not listed.

How long does delivery take?

Regular Delivery: 1-2 business days.
Holidays, customs or other unforeseen circumstances may affect delivery times.

What should I do if the product I received is damaged or wrong?

Damaged or Missing Items: If there’s an item that is damaged or incorrect, please contact our support team on Whatsapp within 48 hours of delivery. We can help you with replacement.

Help with Ordering Medicines

Need Help?

Questions about order and payments

Have Questions about status of your order?